Global E-Commerce Summit – Monaco - 26, 27, 28 October 2009

28th of October	Go to Day 1: 27th of October
8:00– 8:45 AM	Registration
8:45– 9:30 AM	Welcome Shop.org Executive Director Scott Silverman will outline the top trends shaping the US online and multichannel retail today and tomorrow. Silverman will tap into the insights from research conducted by Shop.org, the leading digital retail membership community in the U.S., as well as the regular conversations he has with Shop.org's more than 600 member companies. Silverman will then sit down with Rich Last, VP and Director, New Business Development, JC Penney and Chairman of Shop.org, to hear Last's comments how these trends are affecting JC Penney's current business operations and where these trends will go in the future. Scott Silverman, Executive director of Shop.org and Richard E. Last, Vice President and Director, New Business Development, JCPenney, President, JCP Private Brand Retail Holdings, Inc., Chairman of the Board, Shop.org
9:30 - 10:15 AM	How to move a department store to a brand focused on customers Paul Deloutre will explain how Galeries Lafayette is customer centric and customer focused. He will you insight on the change plan to move Galeries Lafayette from a department store organization to a brand focused on customers Paul Delaoutre, Chairman and CEO, Galeries Lafayette
10:15 – 10:45 AM	Networking break
10:45 – 11:45 AM	Chewing Gum and Bailing Wire: Big Ideas with Little Budgets With a long career in both retail and advertising, Bob Thacker has many stories to tell. As a brand architect for Target and now OfficeMax, Bob will demonstrate how building loveable brands, often without big budgets, is truly possible. In adverse times it’s an even greater challenge to find the true opportunities, but Bob has shown that it’s not impossible. In fact, his mantra “Don’t make ads, make news!” has even greater meaning than ever before. Bob Thacker, Senior Vice President, Marketing and Advertising, OfficeMax
11:45 AM – 12:15 PM	Online retailing accoording to Google Peter Fitzgerald, Head of Retail Vertical, Google
12:15 AM – 1:15 PM	Lunch
1:15 – 2:15 PM	How did Rakuten evolve to be the leader of E-commerce in Asia As the Chair & CEO of Rakuten, Inc. , Hiroshi Mikitani and his management team have spent a decade evolving the Rakuten business model centered on e-commerce, to create a market completely new to Japan. Rakuten's online shopping business, Rakuten Ichiba, is the largest online shopping mall in Japan, and allows customers to shop more than 18 million products from over 18,000 merchants. As part of its Internationalization efforts, Rakuten Ichiba has started offering international shipping. The Rakuten Group is focusing on two approaches in particular to target growth in the decade to come. The first is to empower people and society through continuous innovation and business operation based on their five concepts of success. The second is to establish a "Rakuten eco-system" which enables them to maximize their customers’ lifetime value and leverage synergies. Guided by the key phrase "more than Web", the Rakuten Group is taking on the challenge of creating new value by driving convergence between the Internet and traditional "bricks and mortar" businesses. The Internet entrepreneur Hiroshi Mikitani will share his views and trends on the Asian and Global E-commerce industry. Hiroshi Mikitani, Chairman & CEO Rakuten
2:15 – 2:45 PM	Networking break
2:45 – 3:30 PM	s.Oliver makes “REAL FASHION for REAL PEOPLE” s.Oliver opened its doors as a “Sir Oliver” boutique of 25m2 in Würzberg in 1969. s.Oliver is currently the biggest fashion and lifestyle company in Europe. In 2007 they reached 1 billion turnover. This year s.Oliver celebrates its 40th birthday. Part of their success is the online shopping site which only started in 2004 under www.soliver.de. Sebastian Klare, head of Distance Selling, will share with you his views on distance selling, customer trends of internet shopping for fashion and lifestyle products and how to continue to be successful in e-commerce. Sebastian Klare, Head of Distance Selling, s.Oliver
3:30 – 4:15 PM	How to succeed with E-Commerce on a pan European scale? Ulric Jerome will tell you his vision of E-Commerce in Europe and what it takes to succeed on a pan European scale. What the importance is of approaching E-Commerce through a multichannel approach. Ulric will also share his view about the future of E-Commerce in Europe. Ulric Jerome Managing Director, Pixmania
4:15 – 5:00 PM	Closing Reception at Grimaldi Forum

SPEAKERS
Patrick M. Byrne
	Chairman & CEO Overstock.com Click here for Full bio
Allan Christiansen
	CEO Telmore Click here for Full bio
Sucharita Mulpura
	Vice President, Principal Analyst, Forrester Research Click here for Full bio
Paul Delaoutre
	Chairman and CEO Galeries Lafayette Click here for Full bio
Bob Thacker
	Senior Vice President of Marketing and Advertising OfficeMax Click here for Full bio
Hiroshi Mikitani
	Chairman & CEO Rakuten Click here for Full bio
Kate Terry
	EVP Global Ecommerce Tommy Hilfiger USA Click here for Full bio
François Momboisse
	Directeur development international internet Fnac, President FEVAD, Vice-President EMOTA Click here for Full bio
James Roper FRSA
	CEO, IMRG and Chairman, IMR World Click here for Full bio
Michel Lieffering
	CEO from the Conrad Electronic International group Click here for Full bio
Paul Quigley
	Director of International VAT Consulting with Meridian Global Services Click here for Full bio
Richard Last
	Vice President and Director, New Business Development, JCPenney President, JCP Private Brand Retail Holdings, Inc. Chairman of the Board Shop.org Click here for Full bio
Sebastian Klare
	Head of Distance Selling, s.Oliver Click here for Full bio
Corinne Lejbowicz
	CEO, Leguide.com Click here for Full bio
Cyriac Roeding
	co-founder of MOBshop Click here for Full bio